Current status
Runnerz is currently preparing for private insider testing. Website visuals and product descriptions may show concepts or planned functionality. A feature must not be treated as live until the product explicitly confirms that it is available and operating.
Eligibility and conduct
Private testing is intended for people aged 18 or older unless Runnerz expressly introduces a supervised youth programme with separate safeguards. Testers must provide accurate account information, keep access credentials secure, respect other runners, follow applicable laws and use the service only for lawful running and community activity. Harassment, discrimination, impersonation, unsafe coercion, spam and misuse of location or contact information are not allowed.
Accounts and contact choices
One person should use one Runnerz account. Email addresses and public usernames may be subject to uniqueness controls. A mobile number is optional and is not accepted as verified until the correct one-time code is completed. WhatsApp permission is separate from account access and can be declined or withdrawn. Never share a password or verification code with another person, including someone claiming to represent Runnerz.
Run and meetup safety
- Choose public, familiar meetup points and tell someone you trust about your plans.
- Check the route, weather, daylight, traffic, terrain and your own readiness before running.
- Do not rely on a badge, match score or profile indicator as a guarantee of another person’s identity, behaviour or safety.
- Leave, cancel or seek help whenever a situation feels unsafe.
Emergency features
The SOS control uses a deliberate hold before presenting official Namibian emergency quick-dial options. Choosing a number opens the device’s native dialer with that number ready; the runner must make the final call. Runnerz does not automatically place an emergency call, monitor runs, dispatch emergency services, share live location or guarantee that a trusted contact has been notified. Mobile-network availability and the device’s own emergency-call capability still apply.
Routes and conditions
Routes, timings, weather information and map details can be incomplete, approximate or outdated. Outdoor conditions change. Runnerz does not provide medical advice, coaching certification or a guarantee of fitness for a route. You remain responsible for confirming that a route and run are appropriate for you.
Recorded runs and leaderboards
Completed activities can be saved locally and, for signed-in runners, synced as aggregate run evidence. Only sessions that pass minimum GPS, duration and plausible-pace checks are eligible for public rankings or performance milestones. Do not manipulate location, distance, time or account data. Runnerz may exclude, correct or investigate implausible or duplicated results. A leaderboard is a community challenge, not an official race result or medical assessment.
Future merchandise
The coming-soon catalogue is a product study, not an online shop. Registering interest does not place a preorder, reserve stock, lock a price, guarantee a size or create a purchase contract. No payment is requested or taken. Product designs, materials, sizes, prices, quantities and release timing may change before ordering opens. Runnerz will state the final product and sale terms separately if a drop becomes available.
Testing changes
Private-test features may change, pause or reset as the product is improved. We may restrict access to protect runners, infrastructure or the integrity of the test.
Product and content
Runnerz branding, product design and original content may not be copied or presented as another service. Open map data and third-party services remain subject to their own licences and terms, with attribution shown where required.
Contact
Questions, safety reports and concerns can be sent to [email protected]. These launch-readiness terms will receive legal review before public release.